Frequently Asked Questions

Contact us today to discuss your requirements and if necessary, we will set up a consultation to understand your needs and will provide you with a clear scope of work. 

No. Not all clients will require an initial consultation. Eg. Individual Tax Return - We will let you know if we need to set up a consultation during the initial phone call. 

We will provide you with an engagement letter outlining the scope of work and provide a fixed fee. This takes time and the first consultation is an important step in understanding your goals. We offer this as a dedicated, one-on-one session for a fee of $220 including GST, paid upfront. If you choose to accept our engagement terms, then this amount will be credited towards the first invoice. 

We accept payment via Direct Deposit into the bank account or via Credit Card. 

Cashflow‑Friendly Options: For approved clients, monthly subscription options are also available to help smooth out your cashflow and spread your accounting fees across the year.

New clients are required to pay up front. Once an ongoing reliable payment relationship is established work will be invoiced with 7 day payment terms.

Yes, we do, but this is not our core business. We are boutique practice with extensive experience and take the time to ensure that your return is properly completed. Our primary focus is working with small to medium size businesses, sole traders and clients with multiple income streams.

Give us a call today and we can let you know!

We can offer a personalised service that you are unable to get with larger firms. Many new clients choose us and the first question is, “will you be looking after us in the future?”  By working with you over time, we get to know your business and offer more relevant, timely and at times strategic advice. Check out our Google Reviews to hear what our clients have to say about us.